Swanpool Medical Centre

Coronavirus (COVID-19) Information

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Your GP practice is open and if you need to see your GP, please ring us on 0121 557 2581

Please note all initial appointments are currently via Telephone only during the COVID19 Coronavirus Pandemic. If  FOLLOWING your telephone appointment, you need to be seen face to face this will be arranged by the GP

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

• a high temperature – you feel hot to touch on your chest or back
• a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

Read the NHS advice about staying home, including how long to isolate for.

Use the NHS 111 online coronavirus service if:

• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

Swanpool Medical Centre

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Please be aware that Dr Manivasagam is the named allocated GP for all patients registered with Swanpool Medical Centre. If you require more information regarding this please contact the surgery.

Swanpool now offers ONLINE SERVICES, make appointments, order medication and view your medical records. Please ask at reception for more information

Please note currently all online appointments are TELEPHONE APPOINTMENTS only

Please make sure that you cancel your appointment if you can not attend your booked appointment or no longer require your appointment so it can be allocated to someone else.

SECURITY GRILLS ON RECEPTION

We apologise for the use of security grills. Unfortunately we feel the need for these to remain down due to several incidents of threatening behaviour to our staff

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription , sending us your comments  or booking appointments are both just a click away.

You can also request access to detailed coded information held in your electronic records using systmone online.

And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.