Noticeboard

PLEASE DO NOT COME TO THE SURGERY UNLESS INSTRUCTED TO DO SO.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Your GP practice is open and if you need to see your GP, please ring us on 0121 557 2581

Please note all initial appointments are currently via Telephone only during the COVID19 Coronavirus Pandemic. If  FOLLOWING your telephone appointment, you need to be seen face to face this will be arranged by the GP

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

We are currently not registering new patients. Unless those patients are new babies, newly fostered or adopted children of patients already registered at the Practice

National Carers week 8th to 14th June 2020

Do you look after someone, Are you a carer. Please let us know. Please see the Carers section of this website under further information for links on support available.

www.carers.org      www.youngcarers.net   http://route2wellbeing.info/

Care support team 0121 612 6000 

You can now get extended access to pre-bookable appointments in the evenings between 6.30 and 8.00pm Mon to Friday and 9.00am till 12.00 midday Saturday's and Sunday's.

Please note all appointments are currently via Telephone during the COVID19 Coronavirus Pandemic.

For CORONAVIRUS advice visit Coronavirus (COVID-19)

In the event of emergency please call the surgery number and follow the instructions 

REGISTER NOW FOR ONLINE SERVICES

Swanpool now offers ONLINE SERVICES, make appointments, order medication and view your medical records. Please ask at reception for more information.


You can also now request the Electronic Transfer of most repeat prescriptions to a nominated pharmacy.

(Please ask reception or your local pharmacy for more information)

Appointments

calendar

Please note due to the COVID pandemic all initial and online appointments are via TELEPHONE ONLY. If you need to been seen a further appointment to see to GP/Nurse will be arranged.

The doctors work as a medical team. Each doctor holds regular surgeries throughout the week. Please telephone 0121 557 2581 to book an appointment. If the problem is urgent please tell the receptionist so that you may be seen quickly.

We offer same day appointments during each surgery session. To access this service telephone the above number at 08:00 in the morning when appointments are offered on a first come first served basis.

We prefer children under the age of 14 years to be accompanied by a parent or guardian.

Extended GP Appointments

Practices are working in partnership to provide additional GP appointments between 6.30pm – 8pm during the week and also over the weekend, If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  Your appointment may be with another practice in the area and may not be at your registered practice.​

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Under very exceptional circumstances, in the event of an emergency and at the discretion of the doctor or nurse a patient may be seen without an appointment.

Cancellations

Please note from 1st Dec to 31 Dec 2015  128 Doctors appointments and 145 Nurses appointments were defaulted.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website