Noticeboard

PLEASE DO NOT COME TO THE SURGERY UNLESS INSTRUCTED TO DO SO.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Your GP practice is open and if you need to see your GP, please ring us on 0121 557 2581

Please note all initial appointments are currently via Telephone only during the COVID19 Coronavirus Pandemic. If  FOLLOWING your telephone appointment, you need to be seen face to face this will be arranged by the GP

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

We are currently not registering new patients. Unless those patients are new babies, newly fostered or adopted children of patients already registered at the Practice

National Carers week 8th to 14th June 2020

Do you look after someone, Are you a carer. Please let us know. Please see the Carers section of this website under further information for links on support available.

www.carers.org      www.youngcarers.net   http://route2wellbeing.info/

Care support team 0121 612 6000 

You can now get extended access to pre-bookable appointments in the evenings between 6.30 and 8.00pm Mon to Friday and 9.00am till 12.00 midday Saturday's and Sunday's.

Please note all appointments are currently via Telephone during the COVID19 Coronavirus Pandemic.

For CORONAVIRUS advice visit Coronavirus (COVID-19)

In the event of emergency please call the surgery number and follow the instructions 

REGISTER NOW FOR ONLINE SERVICES

Swanpool now offers ONLINE SERVICES, make appointments, order medication and view your medical records. Please ask at reception for more information.


You can also now request the Electronic Transfer of most repeat prescriptions to a nominated pharmacy.

(Please ask reception or your local pharmacy for more information)

Home Visits

Doctor's bagWhilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11.00 am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website